Last updated: October 2026
Privacy Policy
This policy applies to the VPNRB marketing website and user panel. It explains the data needed to operate subscription services, how that data is used, and how to request its deletion. External websites accessed through the service, app stores hosting client software, and payment providers each have their own privacy policies.
Account Data and Order Records
No email address is required to create an account; a username and password are sufficient. VPNRB processes usernames, authentication credentials, and account status to identify accounts, maintain sign-in sessions, and provide subscriptions. An email address is not required for registration. Keep your sign-in details secure, and do not include passwords or complete subscription addresses in support tickets.
Order records include the selected plan, payment amount, transaction status, and necessary transaction identifiers. They are used to activate services, verify payments, handle refunds, and resolve billing disputes. Plan validity, total data usage, and reset status are used to calculate subscription entitlements, not to reconstruct browsing activity. If you submit a support ticket, its description and attachments are used to address your request. Please remove unrelated personal information first.
Scope of the No-Logs Policy
VPNRB does not keep activity logs or record which websites users access through international routes. Browsing content, destination URLs, and DNS query histories that could be used to reconstruct browsing activity are not stored. This service does not build personal interest profiles from browsing activity.
Connection logs are not retained as a long-term history of user activity, and connection details that link an account to its destinations are not persistently stored. Temporary state needed to maintain an active connection does not become a browsing record after the session ends. Total data usage and subscription status are billing data, not browsing history. If client error details are needed for troubleshooting, users should submit them voluntarily, and they will be used only to address the reported issue.
Site Analytics and Local Storage
Site analytics help us understand page visits, clicks on site navigation, and errors so we can improve content and workflows. This analytics data is separate from browsing activity on subscription routes and is not used to record external websites visited through those routes. Analytics should be limited to what is needed for these purposes.
Cookies and browser local storage support features such as sign-in status, session validation, and language preferences. Sign-in credentials may be stored locally so users do not need to sign in again for every action. Users can sign out and clear site data through their browser settings; after clearing it, they may need to sign in again and reset their preferences. Disabling necessary storage may affect normal use of the panel.
Third-Party Payments and Data Disclosure
This service supports Alipay / WeChat Pay / USDT. Payments are processed by the relevant third-party provider, and the provider's rules govern the information it collects and how it stores that information. VPNRB uses order-related information and payment results to confirm receipt of funds. Users should not be asked to provide payment account passwords in support tickets.
Data needed to provide the service and verify payments should be limited to what is necessary for each purpose. If disclosure is required by applicable law, only the legally required information will be processed. This policy does not replace the policies of third-party payment providers or external websites. Before using those services, review their notices and payment details.
Data Retention and Deletion Requests
Account data is retained while the account remains active and for as long as needed to fulfill the subscription. Order and refund records are retained as needed for accounting checks, dispute resolution, and applicable legal requirements. Support tickets and troubleshooting data are retained for as long as needed to address the issue. When these purposes end, the data should be deleted or de-identified. This policy does not set a single retention period without confirmation.
To access, correct, or delete account data, sign in to the user panel and describe the scope of your request through the support ticket portal. Account ownership must be verified before processing. Records that must be retained by law or relate to unresolved orders, refunds, or disputes may not be deleted along with the account; any such limits will be explained when the request is handled. Deleting an account may affect future subscription access, so please resolve any pending matters first.
Policy Updates and Questions
VPNRB publishes policy revisions on this page and updates the month shown at the top. Material changes to data use, processing scope, or user rights will be announced on the website or in the user panel. Any processing that requires separate consent will follow the necessary process rather than relying on a page update alone.
If you have questions about data processing or believe a decision should be reviewed, submit a support ticket through the user panel and identify the relevant account and issue. There is no need to include unrelated sensitive information. For service use and refund rules, see the Terms of Service; this page covers privacy and data processing.